Survey says....
We recently surveyed 27 small credit unions about their top marketing challenges and goals for 2025. The result?
The top Marketing Challenge reported...
Resource Constraints.
Credit unions surveyed have small teams and tight budgets, making it challenging to execute marketing campaigns and adopt new tech.
Top Goals for 2025 reported...
Grow Membership: Reported ideas include: Targeted Outreach to focus on younger demographics through targeted campaigns. Referral Programs to encourage current members to refer new members. Increase presence at community events, local fairs, employer events, etc to build awareness
Drive Loan and Credit Applications: Reported ideas include: Improve the Member Journey. Simplify the loan application process and showcase product benefits. Use member data to tailor loan product marketing based on specific needs.
Increase Deposit Account Volume: Reported ideas include Incentive Programs: Offer rewards for opening new accounts, direct deposit or increasing balances.
Enhance Member Relationships: Reported ideas include: Identify opportunities to offer additional products based on current member needs. Create personalized communication to meet member needs versus wide broadcast messages. Create tailored communication for different income levels to promote financial inclusion.
Expand Digital Marketing Efforts: Find a balance between traditional advertising (radio, newspaper) & digital marketing. Develop a digital marketing strategy to better reach and engage current and potential members.
You can read the full summary here.